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Advancing Customer Innovation Together

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Partner With Us

Showcase your solutions. Learn from the community. Elevate your customers.

Sponsor SuccessLab programs, engage senior leaders, gain market insight, and bring customer success stories to the stage.

Ways to Partner

Executive Forum

60 - 200 Leaders

Position your brand in high-value conversations, showcase customer impact, and build trusted relationships with senior decision-makers.

Executive Roundtable

15 - 30 Leaders

Engage senior leaders, test ideas, gain market insight, and build trusted relationships that lead to action.

Innovation Workshop

15 - 30 Leaders

Co-create with customer leaders, validate use cases, demonstrate business value, and generate insights that can lead to pilots and customer stories.

Virtual Programs

CCO Online • CSS Next • CS4Cyber

Build visibility with a targeted executive audience, elevate customer voices, gain insight, and extend your reach through program content.

Research & Briefs

Gain original research, market insight, and practical briefs that strengthen your positioning, inform strategy, and support customer engagement.

Schedule a Partnership Call →

Our Partnership Principles

Value First

Insight before promotion.

Trusted Engagement

Authentic dialogue, understated branding.

Consent-Driven

Permission-based introductions built on trust.

Partner Ecosystem

World-class technology, advisory, and service organizations supporting SuccessLab programs and engaging our customer leadership community.

BUILD Technology Platforms
21 partners
Agentic AI & Automation
Agentic AI
Kore.ai
Agentic AI applications for the enterprise
Agentic AI
IFS Loops
The Agentic Execution Layer for CX
Agentic AI
Neuron7.ai
Service resolution intelligence for complex ops
Agentic AI
SearchUnify
Enterprise Agentic AI Platform for support
Agentic AI
DevRev
Unifying customer, product, and work data
Agentic AI
Forethought
Agentic AI to resolve, assist, and analyze
CX & Support Platforms
CX & Support
Assembled
Human + AI agent workforce management
CX & Support
Intercom
Conversational support with AI service agents
CX & Support
LivePerson
Enterprise conversational AI and messaging
CX & Support
SupportLogic
Customer signals to prevent escalations
CX & Support
Unwrap
Turning VoC into product & support decisions
Enterprise Cloud & Infrastructure
Cloud
AWS
Contact centers with Amazon Connect & AI
Cloud
Microsoft
Copilot for Service and enterprise support
Customer Success Platforms
CS Platform
Gainsight
Digital-first CS and lifecycle outcomes
CS Platform
Planhat
The Agentic Customer Platform
Enterprise Applications
Enterprise
SAP
Sales, service, commerce for CX journeys
Enterprise
ServiceNow
Workflows and AI-driven service management
Customer Value Management
CVM
Ecosystems
Your value made clear
CVM
Foresight
GTM Intelligence
Community, Events & Content
Community
Gradual
Turn Connection into Lasting Business Impact
Service Delivery
Delivery
Rocketlane
Turning AI Promises into Customer Outcomes
THINK Strategy & Advisory
3 partners
Advisory
Bain & Company
Results, not just reports
Advisory
BCG
Leaders on agentic AI & enterprise transformation
Advisory
West Monroe
Shaping AI-driven service transformations
RUN Global Services & Delivery
2 partners
Services
Movate
Global support models and digital talent
Services
Sutherland
Intelligent automation and digital CX ops

Interested in Partnering?

If you share our mission to elevate the future of customer experience, support, and success, let's explore how we can work together.
Schedule a Partnership Call →