Partners Ecosystem
We partner with leading organizations in AI and automation, customer platforms, enterprise solutions, consulting, and global services to elevate customer experience and drive measurable outcomes. Together, these partnerships unite breakthrough technology, trusted expertise, and real-world impact for our community.
Advancing AI-driven knowledge orchestration for faster resolution.
Delivering exceptional customer experiences with human and AI agents.
Elevating contact centers with Amazon Connect & AI tooling.
Convening leaders on agentic AI and enterprise transformation.
Unifying customer, product, and work data to power AI agents.
Applying agentic AI to resolve, assist, and analyze.
Driving digital-first customer success and lifecycle outcomes.
Evolving conversational support with AI service agents.
Advancing enterprise conversational AI and messaging.
Exploring Copilot for Service and enterprise support.
Spotlighting global support models and digital talent.
Enabling service resolution intelligence for complex ops.
Building privacy-aware engagement and trust governance.
Scaling high-impact proactive AI agents.
Connecting sales, service, and commerce for seamless customer journeys.
Powering service operations with workflows and AI-driven CSM.
Using customer signals to prevent escalations and protect revenue.
Driving intelligent automation and digital CX ops.
Turning VoC into product & support decisions.
Shaping AI-driven service transformations.
Delivering omnichannel conversational AI at scale.