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Terms and Conditions

 

 

 

Welcome to SuccessLab. These Terms & Conditions (“Terms”) govern your access to and use of our website, services, and any content, information, or materials provided by SuccessLab (“we,” “our,” or “us”).

By using our website or participating in any of our community activities, events, or programs, you agree to be bound by these Terms.

1. Use of Our Services

SuccessLab provides a platform for Customer Service, Support, and Success (CSS) professionals to collaborate, learn, and innovate—especially around AI and emerging technologies. You agree to use the platform and any related tools or resources lawfully and responsibly.

2. Intellectual Property

All content, branding, materials, event recordings, and tools shared on this platform are owned or licensed by SuccessLab. You may not reproduce, distribute, or repurpose any content without our prior written consent.

3. User Conduct

Users must not:

  • Post or share false, misleading, or harmful content.
  • Infringe on intellectual property or privacy rights.
  • Use the platform to distribute spam or unauthorized advertising.
  • We reserve the right to remove content or restrict access at our discretion.

4. Third-Party Tools & Collaborations

Our platform may showcase tools or products from third-party AI technology providers. While we may facilitate these showcases or co-develop proof of concepts, we are not liable for any outcomes or issues arising from the use of third-party tools or services. Always review their specific terms before engaging.

5. Limitation of Liability

SuccessLab is not liable for any indirect, incidental, or consequential damages resulting from your use of our services, platform, or third-party integrations.

6. Modifications

We may update these Terms from time to time. Continued use of our services implies acceptance of any revised terms.

7. Contact

If you have any questions about these Terms, please contact us at contact@successlab.us.